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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases on our website (the “Site”). By accessing or using the Site, you agree to the practices described in this Policy.

Last Updated: October 14, 2026

On this page

  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Cookies and Tracking Technologies
  5. Payment Processing
  6. Data Security
  7. Your Rights and Choices
  8. Data Retention
  9. Third-Party Links
  10. Children’s Privacy
  11. Changes to This Policy
  12. Contact Us

01 Information We Collect

a. Personal Information

We collect business and contact information necessary to process orders, provide customer support, and manage business relationships, including:

  • Business or company name
  • Contact person's name
  • Billing and shipping addresses
  • Email address
  • Phone number

b. Transactional Information

Details of products purchased, order history, cart activity, and customer service interactions.

c. Automatically Collected Information

When you use the Site, we automatically collect:

  • IP address
  • Browser type and device information
  • Cookies and tracking technologies
  • Pages viewed and time spent on the Site
  • Referring URLs

d. Health and Medical Information

We do not collect health information, prescriptions, patient records, or other patient medical documentation through our Site. We are not a healthcare provider and do not handle patient medical records.

02 How We Use Your Information

We use the information collected to:

  • Process orders and payments
  • Communicate updates such as order confirmations and shipping notifications
  • Provide customer support
  • Improve Site functionality and user experience
  • Prevent fraud and enhance security
  • Send marketing communications (only with your consent)

We do not use customer information to provide medical advice, diagnose conditions, or maintain patient health records.

03 How We Share Your Information

We share customer information only with shipping carriers and service providers as necessary to operate our business, process payments, fulfill orders, and provide customer support.

These service providers may include:

  • Shipping and delivery carriers
  • Third-party payment processors
  • Website hosting and technical service providers
  • Customer communication and support service providers

We may also disclose information when required by applicable law.

We do not sell your personal information or share patient medical records.

04 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze performance and traffic
  • Remember your preferences
  • Support personalized marketing

You can manage cookies through your browser settings, though disabling them may affect site performance.

05 Payment Processing

Payments made through our Site are processed by third-party payment service providers. Payment information is handled by these providers in accordance with their applicable privacy and security practices.

06 Data Security

We implement administrative, technical, and physical measures to protect your data. While we strive to safeguard your information, no method of transmission over the Internet is completely secure.

07 Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data
  • Correct or update your information
  • Delete your data
  • Opt out of marketing communications
  • Restrict certain data uses

To exercise these rights, contact us at info@nessamed.com.

08 Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce our agreements

09 Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those third parties.

10 Children’s Privacy

Our Site is not intended for individuals under 13, and we do not knowingly collect data from children.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12 Contact Us

If you have questions about this Privacy Policy or your personal data, you can contact us at:

Email:info@nessamed.com

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